Privacy Policy

1. Information we may receive

When you contact us, request a quotation or communicate through WhatsApp, email or another channel, you may provide contact details and project information. This can include your name, company, country, email address, telephone number, fuel, capacity, working pressure or temperature, application, destination, installation conditions and other technical requirements.

Our web server may also record basic technical data such as an IP address, browser type, device type, requested page, date and time, and error or security logs. These records support site operation, security and troubleshooting.

2. How we use information

• Respond to enquiries and prepare boiler selections, technical proposals and quotations.
• Communicate about manufacturing, inspection, delivery, installation guidance and after-sales support.
• Maintain website security, prevent abuse and diagnose technical problems.
• Meet contractual, accounting, regulatory or legal obligations where applicable.

We do not sell personal information.

3. Quotation form, WhatsApp and external services

The Request a Quote form prepares a structured WhatsApp message from the information you enter. The website does not automatically send that message; you review and confirm it in WhatsApp. Once you choose to contact us through WhatsApp, email, Facebook or another external service, that provider may process information under its own privacy terms.

4. Cookies and local site functions

WordPress, the hosting platform or security features may use cookies that are necessary for administration, session management, preferences, performance or protection against misuse. The public site currently has no advertising or cross-site tracking pixels configured by JINHONG.

5. Sharing and international transfers

We may share relevant information with personnel, hosting or communications providers, logistics partners, technical contractors or professional advisers only when needed to operate the website, answer your request or support a project. Because enquiries may come from outside China, information can be processed in China or in other countries where a service provider operates.

6. Retention and security

We keep enquiry and project records only for as long as reasonably necessary for communication, quotation history, project support, legal compliance and legitimate business records. We use reasonable organizational and technical safeguards, but no internet transmission or storage method can be guaranteed completely secure.

7. Your choices

Subject to applicable law, you may ask us to correct or delete information you provided, request information about its use, or ask us to stop non-essential communications. We may need to retain limited records where required for legal, contractual, security or dispute-resolution purposes.

8. Policy changes

We may update this policy when the website, our contact methods or applicable requirements change. The current version and update date will remain available on this page.